Terms & Conditions
Terms and Conditions
- EZONE COMPUTERS LTD's computer systems, computer parts, upgrade kits, and peripherals come with ONE year RETURN-TO-BASE warranty from the date of purchase, unless otherwise specified.
- Laptops and Name Branded Computers are covered by their original manufacturers' warranties.
- Some manufactures provide their own warranties direct to the customer. This means that you simply phone the manufacture directly, and they will arrange for your product to be returned to them for warranty service or replacement rather than EZONE COMPUTERS LTD This provides you faster, cheaper service than if you were to return it to us, as we would simply have to return it to the manufacture by the same means.
- EZONE COMPUTERS LTD is not responsible for any delay for the repair or replacement. However, should there be a significant delay for any reason, EZONE COMPUTERS LTD will endevour to assist customer in having your system up and running again as soon as possible. This may be done by loaning you a part, or offering you an upgrade; this will be done at our discretion only.
- In some cases freight charges may be passed onto the customer. For example, when a product is returned for a warranty repair that you wish us to deliver back to you, or if you return a product to us that should have been returned to the manufacturer.
- Warranties do not cover incorrect configuration of the computer by the purchaser, erasure of any software, or physical damage to the computer or components.
- EZONE COMPUTERS LTD reserves the right to reject warranty for any goods returned in unacceptable condition, such as, the identification tag or serial no. tag of the good has been damaged or removed.
- Due to Copyright issues we are unable to accept returns of any SOFTWAREs.
- All prices exclude GST, and already reflect 2% discount for Cash, Eftpos and Bank Cheque. Visa & Master Credit Card accepted but do not qualify for the 2% discount. Please add 2% on top of total amount for Visa & Master Card Payment.
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